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Client Success Stories and Testimonials in Kent, WA

Anybody can call themselves a good web designer. Fewer can hand you the phone.


Everything on this page is a real Google review from a real client, quoted exactly as they wrote it. We have not tidied the grammar or trimmed the awkward bits. We are a BBB Accredited Business, founded by a PMP-certified professional, we are minority-owned, and we work out of Kent, WA with businesses across the south Puget Sound.

Talk to us about your project in Kent, WA
"Working with JLT Web Design & Digital Marketing has been an outstanding experience. When we came to them, our website wasn't functioning the way it should, and it was no longer serving our business effectively. Their team quickly identified the issues, got everything back on track, and transformed our site into something we're truly proud of."

Marie M., Google Review

"We initially found JLT while under a fast-approaching deadline, and in less than 72 hours they stepped up to fully deliver what we needed."

Drill Tech Drilling and Shoring, Google Review

"The consultative approach they take in understanding what you want from your website is rare. They allow you to participate in it's design by providing options to choose from. The follow-on service and tools they provide are great!"

Ron G., Google Review

What Clients Say About the Build

The build is where trust gets won or lost. Two things come up again and again in these reviews: we listen first, and we do not disappear halfway through.

How many quotes have you had that never turned into a call back?



That is the bar most of these clients were measuring us against when they started.

"Working with this company to build our website for A.R.D.S. Contracting, Inc. has been a great experience. As a small construction company, it was important for us to have a professional, clean, and functional site. Their ongoing hosting and support have been excellent as well."

Robin S., Google Review

"Jeff was so knowledgeable, collaborative, professional, and supportive in helping design my website for my business. I would recommend him to any of my colleagues, family, or friends."

Gretchen M., Google Review

"He's fairly priced. He listened to all my needs and concerns regarding our business and what my goals were."

Michaela P., Google Review

Notice what Robin S. led with. A small construction company wanted something professional, clean, and functional. Not a design award. That is the brief most businesses actually have, and it is the one we build to.

What Clients Say About the Search Work

A site that nobody finds is an expense, not an asset. The search side of our work shows up in these reviews too.

"I truly appreciate JLT Web Design for their website build out process, and how it's improving my SEO (Search Engine Optimization)! They make the process super easy. And the results are amazing"

Adam W., Google Review

"Jeff is amazing at finding out where your digital marketing may be lacking and filling in the gaps! He can also rebuild your website and help you do business in the 21st century."

Skylar G., Google Review

Filling in the gaps is the accurate description. Most businesses we meet are not missing everything. They are missing one link in the chain, and until it is fixed the rest underperforms. Read more about that work on our local SEO page.

What Clients Say About Support After Launch

Ask a business owner what went wrong with their last website and you rarely hear about the design.



Ever tried to reach a developer who has already been paid?


You hear about the one who stopped replying. That is why support shows up so often in our reviews.

"Jeff and his team created and maintain my website including webmail, answer questions quickly and efficiently, and are true professionals. Strongly recommend!"

Christine R., Google Review

"I am very happy with JLT web solutions. Jeff and his team have helped me build my website at a very reasonable and affordable price. He makes sure you understand how to edit your site just in case you want to make additional changes in the future."

Mari C., Google Review

"JLT Web Solutions is on-the-ball and very affordable. I highly recommend them if you want to make your website accessible!"

Oliver S., Google Review

Mari C. put her finger on something we insist on. You get trained on your own site. Charging a client to change a photo is not a business we want to run. Ongoing help is covered by our website maintenance services, and the accessibility work Oliver S. mentions is on our web accessibility page.

How We Get Results Like These

Our process is four steps and none of them are a surprise.


1. Listen. We ask what the site has to do and who it is for before we talk about design.

This is the step Ron G. calls consultative, and it is where most of the value gets decided. 


2. Plan on paper. Pages, structure, functions, and a redirect map if we are replacing an existing site.

In our experience, projects that run late skipped this. 


3. Build and test. Design, development, then real testing across browsers and phones.

Forms get submitted for real, not assumed. 


4. Stay. Training, monitoring, and a person who answers after launch.


According to Google's guidance on helpful content, pages should be written for people first, with real expertise behind them. That is the same standard we hold the reviews on this page to. Real names, real words, no edits.

What Working With Us Costs

We publish what we can and quote the rest honestly.


Our local search packages are public: $695 a month for a single location in a lower competition market, $995 a month for medium competition markets with up to two locations, and $1,495 a month for competitive or multi-location businesses. Nonprofit discounts are available.



Website projects are quoted after we look at your site, because page count, content, functions, and migration complexity move the number a lot. What we will not do is give you a range and land at the top of it.

Frequently Asked Questions

  • Are these testimonials real?

    Yes. Every quote on this page is from a public Google review of our business, used with the reviewer's own wording. Nothing here was written by us.

  • Can I speak to one of your clients before I commit?

    Ask. We will put you in touch with a client in a similar line of work, once they have said yes.

  • Do you work with businesses outside Kent?

    Our office is in Kent, WA, and we work across Seattle, Renton, and Auburn as well. The service area list is on our areas we serve page.

  • What kind of businesses do you build for?

    Construction, clinics, professional services, nonprofits, retail, and a fair number of one-person operations. The mix is deliberate.

  • How do I get started?

    Send us your web address and a sentence about what is not working. We will look at it, tell you what we would do, and quote it. Our web design page covers the build itself.

Add Your Story

The reviews on this page came from people who took a chance on a phone call. If your website is not pulling its weight, that call costs you nothing.


JLT Web Design & Digital Marketing 22012 126th Ct SE, Kent, WA 98031 (206) 429-4621


Contact us today to start your project in Kent, WA