THIS IS US

JLT Web Design & Digital Marketing is a minority-owned company based in Kent, Washington. Our focus is to provide digital solutions to help improve an online presence and enhance operational efficiency for businesses and organizations across the United States and Canada. With more than 14 years of IT Management and Project Management experience with the public school system and private companies, JLT Web Design & Digital Marketing now brings our digital strategy solutions and award-winning customer care support to local small businesses. Our competencies include Web Design/Hosting, SEO, Google Adwords, Facebook Ads, Social Media Management, Digital Business Cards, and Web Accessibility. We use AI-Machine Learn Technology to augment the customer’s website bringing it to ADA Title III compliant within 48 hours of implementation at a minimal cost. We provide 24/7 compliance audit monitoring to help customers avoid possible ADA Title III lawsuits and practice digital inclusion.

What makes JLT Web Design & Digital Marketing unique are the following four cornerstones:

Ultra-user-friendly website - business owners and organization leaders are often challenged with limited time to learn complex website editor platforms. Many of them come to us with frustrations about their existing website platform. We offer a website editor that ordinary people without coding or HTML skills can easily manage their website with editing and updates.
Reasonably priced - businesses, government agencies, and non-profit organizations have limited budgets. The expensive websites and digital marketing tools cut out the solopreneurs and non-profits in the competition, resulting in them losing their competitive edge. We price our products and services at a very reasonable level and offer various discounts and payment plans to level the playing field for organizations to have equal opportunities to compete in the marketplace.
Website Accessibility - statistics show that 20-25% of the US population have some form of disability. Many of the mainstream websites are not accessible to this population. Leveraging the AI-Machine Learn technology, we offer a very hands-off, easy-to-use, and affordable tool to help local businesses, public agencies, and non-profits stay ADA compliant and offer access to their website for the population with disability.
24/7 Customer Care Support – businesses, governments, and non-profits are extremely busy during the day running their operations. It is usually late at night and on weekends when they get to work on their website updates. Often, their website hosting company is closed. We are determined to service this gap by offering 24/7 support to our customers to help them succeed in their digital marketing strategy.

Your goals are our goals. It's as simple as that. We work to ensure that every project, no matter how big or small, gets the attention it needs to succeed.

HOW WE GOT STARTED

I (Jeff Thungc) am a first-generation refugee from the fallout of the US CIA Secret War in Laos. A lady at the church that sponsored my family to help us settle in the US inspired me to get into social services. I worked in this field for ten years, assisting low-income families and at-risk youth to get jobs and advance their careers. My wife and I started food businesses to employ these youth.

In the mid-2000s, technology was booming, and digital marketing was the frontier. I bought a website, which needed help to get the website the way I wanted. I noticed that other small business owners also needed help with this challenge. I decided to go to school and learn how to do this so that I could help many people solve their problems. I worked full-time as a social worker, ran my restaurant, and went to school full-time. After school, I needed to gain experience to get contracts. I took a job managing various departments, such as digital media, website and application development, and digital learning, for a school district. When the pandemic hit, I noticed an increased demand for digital solutions in the small business community. The pandemic created this virtual space where prospects and consumers hang out, and small businesses need a solution to meet their prospective customers online. Traditional marketing companies tend to omit small businesses, solopreneurs, and small non-profits. I saw a niche there and want to provide services to fill this gap. I left the school district to run my business full-time. We are very passionate about helping small businesses thrive. We structured our company with four unique value propositions to make us stand out among our competitors. They are easy to use, reasonably priced, and have 24/7 customer support.

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